1300 382 389
About My Home Care Choices

About My Home Care Choices

Dedicated to delivering exceptional, relationship-focused home care that celebrates longevity and nurtures the mind, body, and spirit of those entrusted to our care.

Our Philosophy

Relationship-Focused Approach

Our investigation has shown us that the well being of the people we support is directly linked to the quality of the relationship that they have with staff and the people closest to them.

Families have told us that they feel a sense of security and relief when they have dedicated staff members to trust and rely on, and staff shared with us that developing relationships with residents and families is the primary reason they do this work.

One of the most important ways of supporting the development of these relationships is our internationally recognised dedicated staff assignment. This involves all staff committing to work regular shifts with exactly the same small group of residents every time they come to work - so you will always know who will be supporting you or your loved one.

Our Philosophy

Rather than treating aging as something to be fixed, we celebrate longevity by nurturing the mind, body, and spirit. This approach has been recognized by leading aged care experts globally and continues to set new standards in elder care.

Internationally recognized and award-winning approach
Caring relationship between caregiver and elderly client
8+
Years Experience
100%
Dedicated Staff
24/7
Care Available
Our Services

Shared Experiences

For relationships to flourish in our communities: residents, clients, families, staff and volunteers need to feel supported to pursue personally meaningful goals and life experiences.

To ensure that each community member is presented with such opportunities it is vital that they experience a sense of security, continuity, belonging, purpose, fulfilment and significance (the Senses-framework, adapted from Nolan et al., 2006).

The Six Senses Framework

Purpose

To have opportunities to engage in purposeful activity and to have personal goals to aim for.

Belonging

Help you gain clarity of thought and clarify your goals

Fulfilment

To achieve meaningful goals and to feel satisfies with one's effort.

Security

To feel safe and receive or deliver competent and intuitive care.

Continuity

Recognition of one's life story, using the past to make sense of the present, and to help them plan the future; working within a consistent team using and agreed philosophy of care.

Significance

To feel that you and what you do matters, and that you are valued as a person of worth.

Clients, families, staff and volunteers have shared in detail what they require in order to experience these six important senses. A full version of these senses with the expectations of each person can be found on our website or by speaking with our care coordinators.

Our Purpose

Mission & Core Values

Mission Statement

My Home Care Choices is dedicated to delivering exceptional home care services that uphold the dignity, independence, and wellbeing of elderly individuals. Our mission is to provide high-quality, tailored care solutions that respond to each clients individual needs and circumstances. Through a commitment to professionalism, respect, and excellence, we aim to enhance the quality of life for our clients and support them in continuing to live safely and comfortably within their own homes.

Core Values

Respect

We uphold the dignity and autonomy of every individual by recognising their values, preferences, and right to make informed decisions about their care.

Excellence

We are committed to delivering the highest standard of care through professional accountability, continuous improvement, and evidence-based practice.

Integrity

We act with honesty, transparency, and ethical responsibility in all aspects of our service delivery, fostering trust with clients and their families.

Compassion

We provide care with empathy and understanding, creating a supportive environment that enhances wellbeing, comfort, and quality of life.

Diversity & Inclusion

We value and respect the cultural, linguistic, and spiritual backgrounds of all individuals. Our services are inclusive and culturally responsive.

Contact Us

Get In Touch With Our Care Team

Ready to discuss your care needs? Our compassionate team is here to help you find the perfect care solution. Contact us today for a free consultation.

Call Us Today

Speak with our care coordinators

1300 382 389

Email Us

Send us your enquiry anytime

info@myhcc.com.au

Our Address

Our correspondence address

P O Box 72 Deer Park 3023

Business Hours

Monday - Friday:9:00 AM - 5:00 PM
Saturday:10:00 AM - 12:00 PM
Sunday:Emergency Only

24/7 care services available for existing clients

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Experience the Difference

Discover how our relationship-focused approach can make a meaningful difference in your care journey. Contact us today to learn more about our services.